FAQ Check out answers to the most common questions.
Long Term Rentals
Want more information about long term rentals? Click on a header below to view more information!
If you wish reactivate a property you go to Archived properties and hit the Activate button! Do keep in mind that you can ONLY archive a long term property if DOES NOT have a lease.
All FAQ about vacation rentals
If you wish reactivate a property you go to Archived properties and hit the Activate button! You can also change the property status on its profile page.
FAQ related to Administration and User Management!
1. Administrators (Normal or Superusers)
3. Employees / Supervisors
6. Cleaners or Cleaning Companies
7. Service Technicians
To add a new landlord or supervisor to your system you’re just a few easy clicks away!
Go to Menu - Admin Management or Admins.
1. Add new Admin/ Landlord.
2. Fill in the information on the pop up module.
3. (The email and password will be their User log in details.)
An automatic email has been sent to the chosen email address for activation and their login details.
With RPM Pro you will have a total of 3 dashboards, Your Dual Dashboard (which you will see instantly after you have logged in). The dual dashboard gives you an overview of your total properties, landlords, tenants and guests as well as your active site alerts.
This dashboard laso has fast links giving you direct access to different sections of the software.
The other two dashboards belong to your properties - Long term Rentals and Vacation Rentals.On your vacation rental dashboard you have your weekly bookings and daily transactions, weekly payment calendar, open service requests along with active guest accounts and unpaid booking invoices.
The LTR dashboard provides you with the same sections as the VR dashboard but for all of your long term properties and tenants.
Weekly payment calendar, leased tenants, open and expiring leases, active properties, open service requests, unpaid invoice and active accounts.
The dashboards AUTOMATICALLY update themselves as soon as new information is added or updated within the software. You can easily add payments and update service requests and bookings without having to leave the first page!
The site alerts is a GREAT way to share short information to all users of the program.
You can also choose if you want it shared to your all users of the software (incl. tenants and guest), make it printable on receipts or only visible for management.
To create a Site Alert of your Go to Site Alerts at the menu, Click on Create new site alert, fill in all the information that is needed, choose your dates and hit Create Alert.
This section is easily found in main menu.
After you have set up your new RPM Pro then this is the place you should visit! Before you can get started with adding your properties etc. you need to set up what file types etc that's allowed to be uploaded to the software.
You have three sections;
Global site settings - Website URl, Business info and contact details, upload logo etc.
File/ Image Upload settings - Pictures File Types, Directories etc.
Rental/ Booking & Payment settings - Payment gateways, use fee , completed message, allowed currency and more.
When adding a new vacation rental, your booking calendar is automatically created. You can always add and update the calendar whenever you wish (the calendar can be found on the property profile).
Set up additional room fees, deposit amount, maximum of people and days of stay, allow coupons, automatic confirmations, tax settings and more!
If you wish to stay in one of your own vacation rentals, you make a normal manual booking for that property, And in section 4 Tick in where it says "Is this an owner booking?". You can also manually over ride the price for your stay as well!
But in the unfortunately event that you wish to cancel you monthly or yearly subscription of your RPM pro you just let us know before the next payment that you wish to cancel.
Now you will be able to add cash payments to both bookings and invoices!
As a Admin - Superuser you can monitor and manage everything within the software, but if you wish to be able to assign yourself a request you can always set up a seperate landlord account.
Since you can set up unlimited accounts in your RPM Pro software you don't have to worry about setting up multiple accounts.
Invoices & Payment Settings
Frequently asked questions about invoices, payment settings and taxes.
RPM Pro Extra Features
Check out the lastest FAQ regarding RPM Pros' special features!
What make this section so brilliant is that you can create a good standard form and you will be able to use it on multiple occations for both guests and tenants.
To give a couple of examples of forms; Terms and conditions - that needs to be signed after making a booking, or send a lease contract that needs to be signed from sides (tenant/ landlord).
Save time and effort, no more paperwork, all in one place!
You can also customize what kind/ type of images (.jpeg, .png etc) that will be allowed to uploaded. To customize image setting go to Site Settings.
Your support questions!
Sign up and pay for your package - and we'll get in contact with you to make all the arrangements and help set up your new software!
RPM Pro is here to help you with all aspects of you realtor business! RPM Pro has been completely developed to help you with your daily tasks, properties, and administration. RPM Pro will help you keep everything in one place and paper free. It has been made simple for all ages to use, on any device of their choosing. They can even make payments and bookings on the go through their phones!
By having it all in one place makes everything so much easier! With RPM Pro you and your staff can manage all aspects of the business no matter where you or they are.
With RPM Pro you can have properties ALL OVER THE WORLD! Find a local housekeeper and technichian, set them up with an account and manage your properties from where ever you are! RPM Pro can help you in so many way! Give it a go! When RPM was developed, we wanted to connect all sections of real estate, from guests and housekeepers to administration - an ALL IN ONE solution. We want RPM Pro to be available for everyone and therefore offer multiple sized and priced package deals.
Tenants & Guests
Frequently Asked Questions about tenant and guests.
Frequently Asked Questions about Bookings and its features.
Go to your Active Bookings, from here you can either use the search box to find you booking or you can look through page by page. On active bookings you will find a side slide, move this to the right and you will have multiple options to choose from, View, Delete, Cancel or view Contract.
Please note that when a booking is cancelled it gets moved to Archived Bookings.
Documents & Leases
FAQ about the document system, file box and leases.
Frequently asked questions about service and housekeeping.
Connect you cleaners or service technicians to you software! By providing them with their own account they will be able to upload images and change statuses on their assigned req as well as add extra service costs if so required.To add a new account you go to Admins in your menu, choose the account type - Housekeepers or Service reps.
Fill in the needed information in the rest of the pop up module and click the Add Admin
To add a request;
Choose your category (Housekeeping or Service Request) in the menu, then click on Active requests. From here you will be able to click on Create a new VR/ LTR requests by clicking on the button. Choose your Property & Priority level. Give you request a Title and add additional information that is needed, and click– Save.